Effective Date: September 5, 2025

Last Updated: September 5, 2025

Nera Software Inc. ("Nera", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and web services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company details.
• Account Information: Login credentials and authentication data.
• Usage Information: Information about how you use our website or services (e.g., IP address, browser type, pages visited).
• Marketing Information: Preferences and interactions with our marketing communications.

We only collect personal information that is necessary for the purposes described below.

2. How We Use Your Information

We use personal information for the following purposes:

• Access & Authentication: To create and manage user accounts, and to provide secure access to our services.
• Customer Service: To respond to inquiries, provide support, and manage customer relationships.
• Sales & Marketing: To send product updates, promotional materials, and other communications, where permitted by law.
• Service Improvement: To understand usage patterns and improve our website and services.
• Legal & Compliance: To comply with applicable laws, regulations, and contractual obligations.